Frequently Asked Questions

1. How do I book an appointment with a Guidance Officer?

   To book an appointment with a Guidance Officer, go here and first select Guidance Officer from the list, then proceed to the next step and choose a convienient date and time you wish to see the officer.

    

   NOTE: Only persons having issues with areas of study, are unsure of the institution's accreditation, or your career path, should make an appointment tho see the Guidance Officer.

2. How do I book an appointment with a Loans Officer?

   To book an appointment with a Loans Officer, go here and first select Loans Officer from the list, then proceed to the next step and choose a convienient date and time you wish to see the officer.

    

   NOTE: Please note that ONLY persons submitting an application form should make an appointment to see a Loans Officer. Also, bring all supported documents when going to see the Loans Officer.
   

3. I've made an appointment but I can't make it in time, what can I do?

   Once your appointment has been confirmed, you can always reschedule your appointment to a later date if you can no longer make it for the original time you booked. To reschedule an appointment now, please click here.

    

   Please note that you will be required to enter the email address which was used to book the original appointment, as well as the appointment's confirmation code (which is also located in the confirmation email that was sent to your email address).